Privacy Policy
Effective Date: 02-20-2025
Protech Energy Services (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, mailing address, and details related to your needs or service requests.
- Payment Information: when you make a purchase or book a service with us, we may collect payment details (note: we do not store credit card information directly — it is processed securely via our payment processor).
- Communication Data: including SMS messages, phone call logs, and email correspondence for customer service and appointment coordination.
- Usage Data: such as IP address, browser type, device information, operating system, and pages visited. This helps us improve website performance and user experience.
2. How We Use Your Information
The information we collect may be used to:
- Respond to inquiries or service requests
- Schedule consultations or service appointments
- Send updates about our services, special promotions, or seasonal offers (you may opt out at any time)
- Improve website performance, customer experience, and service delivery
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Trusted third-party service providers who assist in operations such as website hosting, marketing, or appointment scheduling
- Legal authorities when required to comply with applicable laws or protect our legal rights
4. Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies (e.g., Google Analytics) to understand user activity and enhance website functionality. You may disable cookies in your browser settings if preferred.
6. Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Your Choices
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You may also request access, correction, or deletion of your personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors.
9. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Protech Energy Services
New Brunswick NJ
Email: hello@ptenergyservices.com
